East Coast (North America)
Regional Chapter
Pioneering Energy and
Utility Transformation
Powered by People + AI
April 29, 2025
Explore the future of Energy, utility, and eMobility at WE3 East Coast (North America) Connect 2025, hosted by Smart Energy Water (SEW) in collaboration with Dominion Energy. Join the thought leaders who share insights on enhancing digital customer experiences, smart grids and managing distributed energy resources (DERs) to advancing eMobility and optimizing workforce operations, this one-day immersive experience offers actionable solutions and strategies- tailored for the East Coast (North America) region.
1 Day of Visionary Leadership and Transformative Insights
100+
Energy and Utilities
10+
Sessions
15+
Speakers
Express Interest to Join WE3 East
Coast (North America)
April 29, 2025 l Richmond, Virginia
Key Themes of Discussion
AI-Powered Digitalization for Energy & Water Utilities
AI is revolutionizing energy and water utilities by enhancing efficiency, improving customer experiences, and enabling predictive maintenance. From grid monitoring and energy forecasting to leak detection and smart water quality management, AI-driven platforms are optimizing operations and ensuring sustainable resource use.
Unlocking the Potential of Distributed Energy & Water Resources (DER & DWR)
The rise of decentralized energy and water resources requires smarter management strategies. This session explores how AI and advanced analytics optimize load balancing, improve grid and water distribution reliability, and enhance forecasting for a more flexible and resilient infrastructure.
Smart Infrastructure: Resilient Grids & Intelligent Water Networks
Real-time monitoring, IoT integration, and predictive maintenance are transforming both energy grids and water networks. This session highlights how digital platforms improve reliability, efficiency, and resilience, helping utilities adapt to evolving demands and climate challenges.
Smart Water Utilities: Innovating for Conservation, Efficiency & Resilience
Digital transformation is reshaping water utilities through smart metering, water management, and AI-driven analytics. This discussion showcases how utilities are tackling water scarcity, leakage management, and infrastructure modernization to drive sustainability.
Connected Customer & Workforce: The Digital Utility Edge
AI and digital platforms are redefining customer engagement and workforce productivity. This session explores how self-service platforms, mobile workforce solutions, and real-time insights create seamless experiences, optimize resources, and enhance operational efficiency.
Digital Transformation: Building Future-Ready Energy & Water Utilities
Advanced technologies like AI, digital twins, and predictive analytics are driving smarter asset management and reducing inefficiencies. This session provides insights on how utilities can leverage digital transformation to improve operations, minimize losses, and create a more adaptive and sustainable future.
On The Agenda
6 PM Onwards
Pre-Event Networking Dinner
8:00 AM – 9:00 AM
Arrival & Executive Networking Breakfast
A chance to connect with industry leaders over breakfast, setting the stage for meaningful discussions throughout the day.
9:00 AM – 9:20 AM
Opening Address – From Innovation to Impact: Scaling People + AI and Digital Transformation in Energy and Water
A bold look at the forces reshaping the energy and water landscape, from AI breakthroughs to connected customer and filed service transformation. A strategic overview of how AI and digital transformation are driving measurable business value in energy and water.
9:30 AM – 10:00 AM
Digital in Action: How Utilities Are Driving Real-World Results
Discussion on moving beyond experimentation to real-world deployment for customer experience reinvention. Digital transformation is driving real operational and customer benefits, but how do utilities move from strategy to execution? Dominion Energy will share how they are implementing digital platforms across their operations. This session will highlight key learnings, challenges overcome, and the tangible business value achieved through enterprise-wide digital adoption.
10:00 AM – 10:10 AM
Partner Spotlight – AI Innovations Disrupting Utilities
A leading industry player shares a breakthrough idea or technology that is rewriting the rules of the utility sector.
10:15 AM – 10:45 AM
Power Break – Conversations & Connections
A quick recharge with refreshments and networking.
10:45 AM – 11:30 AM
Solution Tracks – The Bold Moves Shaping Energy and Water
- Track 1: The ROI of Connected Digital Transformation
Everyone talks about digital transformation, but where’s the real return? This session explores how energy and water utilities are driving measurable ROI through AI-driven customer engagement, water leakage detection, predictive maintenance, and automated field operations. Learn how digital platforms are driving energy efficiency, advancing water conservation, improving operational efficiency, and enhancing customer experiences and accelerating sustainability initiatives. - Track 2: Vertical AI Platforms: AI-Optimized Customer & Workforce Journeys
From personalized engagement to digital field operations, how platforms are enhancing every touchpoint while reducing costs and inefficiencies.
11:30 AM – 12:00 PM
Fireside Chat – Lessons from the Frontlines: When Digital Transformation Goes Right (and Wrong)
A candid conversation with executives who have led major transformation initiatives—what they would do differently, what worked, and what’s next.
12:00 PM – 1:00 PM
Executive Lunch & The Future Exchange
1:15 PM – 1:30 PM
Interactive Workshop – The AI-Powered Utility: Building the Future
A hands-on, collaborative session where attendees work through real-world digital transformation scenarios in energy and water.
Attendees will discuss:
- The shift from siloed tools to fully integrated AI ecosystems
- The biggest obstacles to digital transformation adoption
- Investment priorities for 2025 and beyond
1:30 PM – 2:00 PM
The Energy Trifecta: AI, eMobility, DERs, and the Grid’s New Reality
The rise of EVs, distributed energy resources, and AI-driven grid orchestration is forcing utilities to rethink everything. This session explores:
- DER-enabled grid flexibility—how AI is optimizing decentralized energy flows
- Charging infrastructure investments and the evolving role of utilities
- Real-world case studies on grid balancing, AI-driven forecasting, and eMobility’s business case
2:00 PM – 2:30 PM
SEW Spotlight – The Innovations Defining Tomorrow’s Utilities
An interactive showcase where attendees can experience cutting-edge solutions in AI, grid intelligence, mobility, and customer engagement.
2:30 PM – 2:45 PM
Partner Spotlight – The Idea That Changes Everything
A disruptive idea or technology that is redefining the energy and water sector, presented in a fast-paced, high-impact format.
2:45 PM – 3:00 PM
Closing Reflections – The People + AI Transition in Real Time
Final takeaways and insights from the day, featuring perspectives from key industry voices on what comes next for utilities and energy innovation.
What to Expect from the WE3 East Coast (North America) Connect 2025?
Keynote Presentations
by industry leaders in energy, utilities, and technology
Expert Panels and Interactive Sessions
on digital transformation, smart grid innovations, customer engagement, and AI-powered utility management
Networking Opportunities
with over 100 senior executives, policy makers, and innovators
Interactive Solution Tracks
covering topics like eMobility, clean energy transition, and workforce modernization
Hands-On Tech Showcase
to experience the latest in digital solutions for utilities
Notable Array of Thought Leaders at WE3
Deepak Garg
Chairman/Founder/Co-CEO
SEW.AI
Utibe Bassey
Vice President, Customer Experience
Dominion Energy
Adam Slayton
Manager, Customer Information
Dominion Energy
Heather Jennings
General Manager, Customer Information Platform
Dominion Energy
Empowering Billion Possibilities
By fostering collaboration and a shared commitment to Engage, Educate, and Empower, we harness a collective force capable of reshaping the landscape of energy and water. A trusted community and advocate for sustainable transformation, WE3 movement spans more than five years of growth and collaboration with world leaders, governments, utility providers, members, and other stakeholders.
With WE3, we celebrate our shared cause, ignite meaningful conversations, and be catalysts for positive transformation.
Together, we find practical solutions to climate, people, policy and technology issues - bound by the mantra of Engage. Educate. Empower.
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