WE3 SUMMIT

What is the Vision 2030 Engagement Model for Energy and Water? Have a solid and actionable vision holds immense significance in supporting the global transition towards clean energy, achieving net-zero emissions, and fostering sustainability. In this session, industry experts will share their insights on what this engagement model entails and how it can effectively drive the transition to a clean and sustainable future. Discussions will revolve around collaborative frameworks, role of digital technologies, policy alignment, stakeholder engagement, innovation, and investment strategies. By exploring successful industry practices and highlighting key challenges, this session aims to equip participants with actionable knowledge to align their efforts with the Vision 2030 Engagement Model, accelerating the transition towards a cleaner, net-zero, and sustainable energy landscape.

Jody Allison,

Vice President of Transformation

Liberty Utilities

Retha Hunsicker

Vice President, Customer Experience Design & Solutions.

Duke Energy

James Douglas

EVP, Customer Experience

Alectra Utilities

Cory Ritthaler

Principal

Deloitte Consulting

Darren Brady

Chief Customer Officer

SEW

As climate change increasingly impacts communities around the world, it is crucial to proactively prepare and empower these communities to face climate change events. The role of energy providers and industry stakeholders in educating, engaging, and empowering communities and their citizens is of paramount importance. This session aims to explore the various aspects of this critical role, with a particular focus on the utilization of technology, data, customer engagement, field workforce perspectives, and effective communication for enhancing community preparedness. Attendees will gain insights, practical knowledge, and inspiring examples to drive positive change within their respective communities and organizations.

Lisa Primeggia

Vice President, Manhattan Electric Operations

ConEd

Johnny Johnston

Chief Operating Officer

Algonquin Power & Utilities Corp

Blue Jenkins

President

Washington Gas

Michael O'Donnell

SVP & GM

SAP

Deepak Garg

CEO & Founder

SEW

Darren Brady

Chief Customer Officer

SEW

In this session, we will explore the transformative potential of e-mobility in revolutionizing transportation and enhancing the living experience of communities. We will cover the technology, policies, and community engagement surrounding these empowering e-mobility initiatives. The discussion will also dive into strategies and initiatives aimed at pushing e-mobility as a collective effort towards sustainable transportation across interest groups.

Wally Hunter

Managing Director

EnerTech Capital

Mike Zimmer

President

Smart eMobility

KC Boyce

VP

Escalent

Brian Johnson

Manager

Peachtree Corners

In this session, we will delve into the power of Environmental, Social, and Governance (ESG) practices in driving positive change for businesses and society. ESG practices go beyond traditional business metrics, encompassing sustainability, social responsibility, ethical governance, and stakeholder engagement. Through real-world examples and success stories, this session will showcase how organizations have embraced ESG practices to create value, mitigate risks, and contribute to a more sustainable and inclusive future. Discussions will cover topics such as sustainable business models, diversity and inclusion, climate action, and corporate governance.

Ysni Semsedini
CEO
NT Power

Dawn Roth Lindell

General Manager (CEO)

Burbank water & Power

Nancy Bui Thompson

Board Member

SMUD

George Hunt

Chief Strategy Officer

SEW

Frank Lawson

General Manager

EWEB

Joe Mulligan

Sustainability Industry Principal

SAP

This session explores the critical role of connected platforms in driving seamless collaboration between customer experience, field workforce, and advanced analytics in the context of achieving net zero emissions, promoting eMobility, fostering sustainability, and enhancing grid resilience. Attendees will gain insights into the benefits of a connected platform that integrates data, artificial intelligence/machine learning (AI/ML), and Internet of Things (IoT) analytics. Discussions will focus on how a unified platform enables organizations to streamline operations, improve customer satisfaction, optimize resource allocation, and make data-driven decisions for sustainable practices and grid reliability.

Brad Adamske

Chief Growth Officer

SEW

Jordan Baculpo

Principal Program Manager

PG&E

Nakul Bali

Managing Director

PwC

Tony Williams

Vice President

SEW

The role of payments within the energy and water industry is rapidly evolving from just paying a water or energy bill, to that of an experience that ties together the customer strategy and offerings a utility is making available to its customers, both today and in the future. This session will enable participants to gain insights from the panelists and share their learnings and strategies as we collectively explore new ways of integrating payment strategies into customer engagement strategies across the energy and water industry.

Matt Edwards

Chief Growth Officer

iPaySmart

Yovanka Daniels

VP of Contact Center

Entergy

Michelle Musgrove,

VP of Customer Experience

Washington Gas

The Women in Energy panel discussion aims to shine a spotlight on the important role of women in the energy industry, promote diversity and inclusion, and inspire the next generation of female leaders. This session brings together accomplished women from diverse backgrounds within the energy sector to share their experiences, insights, and strategies for success.

Erin Christy

President, SMB

SEW

Janie Gonzalez

Board Chair

CPS Energy

Lisa Primeggia

Vice President, Manhattan Electric Operations

ConEd

Retha Hunsicker

Vice President, Customer Experience Design & Solutions.

Duke Energy

Utibe Bassey

Vice President, Customer Experience

Dominion Energy

Amidst a worldwide move toward decarbonization, electric utilities are playing a pivotal role in shaping a cleaner energy future. While the path to decarbonization is filled with opportunity, electric utilities also face complex challenges driving the need for careful balance, from grid modernization and integration of distributed energy sources to addressing resiliency, reliability and affordability. Join SMUD’s CEO and General Manager Paul Lau as he shares SMUD’s journey and progress toward eliminating all carbon emissions from its power supply by 2030 while staying focused on reliable service and affordable rates and ensuring all communities benefit. Paul will share how innovative partnerships and technology, electrifying neighborhoods and transportation and workforce development are helping bring all communities along.

Paul Lau

GM & CEO

SMUD

The session on Innovative Sustainability Initiatives and Solutions Across the Globe will showcase groundbreaking projects, initiatives, and solutions from around the world that are driving sustainability and addressing critical environmental challenges. The session will highlight the importance of collaboration, knowledge sharing, and global cooperation in tackling sustainability issues. Participants will gain insights into emerging trends, best practices, and lessons learned from diverse sustainability initiatives, enabling them to adapt and implement innovative solutions in their own regions or organizations.

Adrian Booth

Senior Partner

McKinsey & Company

Paul Lau

CEO & GM

SMUD

Brian Bentz

President and CEO

Alectra

Abel Didier Tella

General Contractor

Association of Power Utilities of Africa (APUA)

Sabine Erlinghagen

CEO Grid Software

Siemens

Deepak Garg

CEO & Founder

SEW

Aram Benyamin

COO

LADWP

The Panel Discussion on Water Conservation and Management Strategies brings together experts, practitioners, and thought leaders to delve into the pressing issues surrounding water conservation and effective management practices. The panelists will explore a wide range of topics, including water conservation techniques, water-efficient technologies, demand management strategies, and the role of policy frameworks in promoting water stewardship.

Mark Podorsky

Client Partner

Bridgewater

Sabrina Tsui

Manager of Resource Development and Watershed Management

LADWP

Dylan Lockwood

Sr. Editor

Zpryme

This discussion centers on the transition from specialized AI models to versatile solutions for both customer and workforce needs in the Energy and Water industry. How AI driven applications such as data management, driving CX self-sufficiency, optimizing communication strategies, streamlining workforce management, and ensuring security and compliance can be met.

• Discover the digital technologies with the greatest promise for Energy & Water landscape.
• Gain assessments of every possible use case and learn how to leverage AI/ML technology to strengthen customer experience and empower workforce

Suresh Kotha

CIO

SMUD

Evan O'Mahoney

CIO

CPS Energy

Julia Zhu

EVP, Chief Digital & Innovation Officer

Alectra Utilities

Exploring the pivotal role of AI in Distributed Energy Resources and the Renewable Energy sector, this discussion highlights AI's transformative impact on optimizing operations, grid management, and sustainable energy production. Additionally, panelists will also delve into the strategic positioning of Industry Cloud Platforms, emphasizing their role in enhancing customer experiences, fostering innovation, and streamlining operations for sustained success in the digital age.

Fahad Liaqat

Founder

DigiU Australia

Hala Ballouz

President & CEO

EPE

Dan Linder

Cloud Strategy & Operations Manager

SDG&E

Shea Jacqueline K

SVP and Chief Information Officer

New Jersey Resources

Nakul Bali

Advisory Managing Director

PwC